So many words come to mind when I think of the experience we recently encountered at Horan &McConaty in Thornton, Colorado.
*kind, compassionate, professional, empathetic, knowing just the right thing to say at such a sad time, respectful, prompt, attentiveness to detail, efficient, friendly and flexible. Amy May and her team were phenomenal during this very sad and unexpected time. Amy ‘s communication and follow up were so appreciated. They were very accommodating. Amy noticed a scratch on my Mom’s urn. She immediately phoned me, explained the problem and had a new upgraded urn sent overnight so we could pick up my Mom without any delays. No matter what was required Amy responded quickly and efficiently. Cant forget to mention the warm plate of cookies waiting for us when we sat down to discuss the arrangements :).
Thank you Amy, your the best!