Customer Reviews

Sharon W.

Parker, CO

I am grateful to Horan and McConaty, and to JaCobe Payne, funeral director. They did a superb job helping us plan our mother’s service, and it all went beautifully. Communication was excellent. Everyone was so caring and respectful. Highly recommend!

Liz S.

Centennial, CO

March 17, 2019

Alice Wheeler was so compassionate and helpful. She walked us gently and competently thru our journey in planning our Mom’s interment and two services. She is amazing!

Yota X.

March 23, 2019

So supportive and best customer service ever. Would highly recommend this place to anyone.

Veronica P.

New Braunfels, TX

January 21, 2019

Horan & McConaty did a very amazing job with my great grandmothers funeral. She looked very beautiful and my family was very pleased with the services.

Thank you very much.

Andy H.

Littleton, CO

My wife Rosa passed away on 2/2/14 after a six year battle with cancer.  I only knew of one Funeral Home close to my house and since I had heard commercials before, I thought Horan & McConaty would work fine.  I had no idea what a positive, life-changing experience it would be for myself and family.  Within an hour of my wife’s passing, a kind representative from H & M arrived at Denver Hospice to explain the process.  Within about 24 hours, I received a call from Jim Moon at the Centennial Location to not only offer his condolences but also to set up a time to meet and to arrange a time for the viewing.

My wife went through a very difficult time.  I remember the strain on her face as she fought for her last breaths of life and I remember how she looked when the nurse woke me up to let me know my beautiful wife had passed on into eternity.

To say the viewing was life-changing is an understatement.  It is hard to find the words to express how much comfort and peace that brought.  She never looked so beautiful and in fact looked 10-15 years younger than when I last saw her at Denver Hospice.  It was truly incredible and it’s an image I will hold dear to my heart forever.

Jim was absolutely amazing during the whole process.  He called me every day to see how I was doing.  He offered guidance and his expertise wherever and whenever needed.  Pressure never once entered the equation.  I worked closely with Christine on the flyer and pictures and she was simply fantastic.

The service was on 2/15 and although Jim was not able to attend, Lucas was and he did fantastic.  I had a couple of tricky recordings that needed to be queued up during the audio portion and he nailed it!

The service was flawless.  The music and pictures played beautifully.  The stage looked so elegant and beautiful.

It’s an excruciating thing to lose your partner and best friend – even more when there is suffering involved.  Having a partner like H & M there to ease this process and transition is an extraordinary gift.

I feel very fortunate and blessed to have partnered with H & M to begin my process of healing.  This was a very positive experience for me and my family.  I am a customer for life and I cannot imagine considering anyone else for funeral and cremation services.  It’s not a sexy business and certainly not something we like to talk about too much but it is a part of life that we all have to face sooner or later.  I feel I have gained a friend and an invaluable resource through all of this.

I’ve read some of the reviews and although I can’t speak to some of the negative experiences, I can only speak to mine and I absolutely recommend H&M because I believe this is a business that truly cares about helping loved ones through this difficult time and I received nothing but compassion, understanding and integrity through the entire process.  It may not have been the cheapest in town but for what I received and the healing it brought me, it was worth every penny.


Arvada, CO

January 25, 2019

We can not thank Whitney and Suzanne enough for all their support to our family. They were so kind and caring through the entire process. It was a very difficult loss and they were there to support us through all the necessary steps. I recommend them highly. The peace of knowing our loved one was in good hands helped ease our minds. This is one of the worst things a family can go through. I am thankful we had the care and consideration of Whitney and Suzzane. Thank you.

Dawn W.

Aurora, CO

December 24, 2018

I write to extend the most important “Thank You” of my life.

You, and each person involved in preparing Krys and providing support for his service, have done more for our family than we ever could have expected. Each conversation, question, call, and e-mail was met with remarkable care and professionalism. The team’s empathy and ability to know what to say and how to say it is not a learned skill—it is a unique, innate quality.

Krys was well taken care of in life. I loved being his mother. I needed a lot during the first week after Krys’ death. I needed him to be seamlessly cared for in death, as he was in life. My attentiveness and instinct to nurture him did not change from life to death. I needed you to be an extension of me. And you all were. My hands were on your hands as you cared for him. Your thoughts were my thoughts.

Thank you to those who transported Krys from McKee Medical Center to Horan & McConaty in Aurora. Amy, thank you for your call letting me know when Krys arrived. Amy and JaCobe, thank you for spending so much time with us as we made detailed decisions about Krys’ service, reception, and remains. Tori, Vanessa, and Samantha, thank you all for the warm welcome each time we arrived to see Krys. Vanessa, thank you for your patience as I cried in the doorway the first time I viewed Krys’ body. Marisa and Laleh, thank you for preparing Krys’. We needed to say goodbye, and you allowed us that incredible honor. Thank you for coming up to meet me so I could personally thank (and hug) both of you. Kristen, Dan, Catie, Megan, Tavin, Spencer, Jonathan, Benjeman, Alex, Jake, Evie, Chad, Sal, Sylvia, Monica, and Connor, thank you for all of your help caring for Krys. For dressing him, for moving him, for his peaceful appearance, for making sure he was ready for four viewings, for the beautiful service, for making arrangements to live stream Krys’ service for his Icelandic family, for preparing him (and us) for his cremation, and for allowing us to view and begin his cremation process.

As you may or may not know, your care and expertise in preparing Krys’ body, allowed his 9-year-old son to say goodbye. Every second you spent with Krys gave that little boy opportunities for closure. He had several opportunities to view and touch his father, all of which better prepared him for their final goodbye. Those important experiences and memories will comfort him throughout his lifetime.

Your work allowed our family to feel brave. We could not have done that without you.

Language and words seem far too limiting to express the gratitude we feel. Know our “Thank You” “higher than the sky, deeper than the sea, and bigger than the whole wide world”. Our “Thank You” is eternal.

I have one request of each of you. Please go home tonight and read this letter out loud to your family. Really. Out loud. Thank you.

Erika C.

Thornton, CO

January 29, 2018

Just had the most amazing experience having to plan a service for my father recently, the entire staff made the whole process so easy and honored my father with respect and dignity. It was not an overwhelming process and it was actually very enjoyable and gave immense closure. Whitney was kind and compassionate during the whole process, she definitely is walking in the path God has for her. I would highly recommend anyone coming here to plan their loved ones funeral or service whatever you would like to call it. For me it was a celebration and a beautiful one I will never forget. I was even given cards and the service on CD to take home and cherish forever. I am incredibly happy!

Georgena F.

Aurora, CO

June 13, 2018

I could not be more pleased than I am with the service and care Horan and McConaty provided for our family.

My first contact was a pre-planning appointment for my aging mother. There wasn’t a question I had that they couldn’t answer. And, as is their business, they were able to advise and guide me in the matters I hadn’t thought of asking.

When my mother did pass I was comforted by the support Horan and McConaty gave. She died at home and the gentlemen that came to pick her up were kind, deferential, and very professional. I wanted to dress her and there was a lovely woman who helped me. I can’t say enough about how wonderful the Arvada location staff are. From the preparation to the viewing and beyond I have been made comfortable in the knowledge that whatever I needed, that was in their power to assist with, would be done.

I confident, without a doubt, in my giving a full, positive recommendation for Horan and McConaty.

Carol B.

Thornton, CO

February 22, 2018

At a time when we lose someone so dear to us, I can only say there is no better place than Horan & McConaty to help you through this sad time. I have taken my friends and family there knowing how they take care of people and their loved one.

I met Stephanie a few years ago when a neighbor had passed. She was the director at the Thornton location. She was so caring and loving and gave some relief to the family. I have taken others to her for the same reason. Each time she has been the best. In August my sister-in-law passed, and I again, asked for

Stephanie, to help my brother and her family and she came to the Thornton location to do the service. On January 23, our daughter Janet passed away suddenly. Needless to say, this time it was us that lost a loved one. I again called Stephanie who came to Thornton to help us. Helping others is hard in this situation, but when it is you, its even harder. She has a way to guide you through this time so gently, you are able to create a beautiful service and make it the loving service you wanted. Janet’s service was the best. The chapel was so filled with love, it got us through that day and the memories will keep us going.

I can only say if you find yourself in this sad situation, any one at Horan & McConaty can help you the same way, but for me, Stephanie is the best. John Horan, is an on hands owner of Horan & McConaty and don’t be surprised if he is there to see that your loved one is celebrated with love and caring as well!

Thank you all for a job well done!

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